Privacy Policy

1. Information We Collect

We collect only the information necessary to provide and improve our service. This may include:

• Account information: email address and account-related identifiers.
• Exchange data: imported CSV files or API data from exchanges (e.g., Binance, Coinbase).
• Usage data: anonymized analytics about how you use our platform (page visits, clicks).
• Payment information: processed securely by third-party payment providers; we do not store full payment details.

2. How We Use Your Information

• Deliver and maintain the CryptoTaxBridge service.
• Calculate and generate your tax reports.
• Provide customer support and respond to inquiries.
• Improve platform performance and add new features.

We do not sell, rent, or trade your data with third parties.

3. Data Storage and Security

• All user data is stored using AES-256 encryption and transmitted over TLS 1.3 secure connections.
• We follow GDPR-compliant procedures for data storage and access control.
• Access to user data is strictly limited to authorized personnel for maintenance and troubleshooting.

4. Data Retention and Deletion

• You can delete your account and all associated data at any time via your profile settings.
• Backups are securely purged within 30 days of deletion.
• We retain minimal anonymized logs for service integrity and fraud prevention.

5. Data Sharing

We may share limited information with:

• Service providers: (e.g., hosting, analytics, payments) strictly for operational purposes.
• Legal authorities: only if required by law or to comply with valid requests (e.g., court orders).

We never share your trading or financial data with advertisers or marketing companies.

6. Cookies and Analytics

We use essential cookies for authentication and session management. Optional analytics cookies may be used to help us understand platform performance.

You can disable non-essential cookies in your browser settings.

7. Your Rights (GDPR)

If you are located in the EU or UK, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for data processing at any time.
• Request a copy of your data in a portable format.
• Lodge a complaint with a relevant data protection authority.

To exercise these rights, contact us at support@cryptotaxbridge.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a new “Last updated” date.